We accept MasterCard, Visa, American Express, Discover, and Diner’s Club.

As a general rule the cost of the cruise refers to the cruise price only. However, by the time your agent presents the Cruise Package Price to you, it will more likely include any necessary extras (e.g. taxes, port charges, air add on).

What is not included: (Most of these are available for you to add on):

• Tips
• Insurance
• Transfers (depending on the cruise)
• Shore excursions
• Shopping/ Spending money
• Photographs on board
• Any other extras not paid for
• Emergency and other medical expenses (Insurance is available at time of booking)

All cancellations are subject to a penalty imposed by the vendor.

• The penalty varies by each cruise line and is usually dependant on the sailing date and the date of cancellation.
• For more information on your reservation, please contact our customer service center.

This depends on when you make your cruise reservation and how long your cruise is.

• If you make a reservation within the period when final payment is due, you will be required to pay the cost in full, and no deposit will be accepted.
• If the cruise reservation is booked with plenty of advance notice, deposit amounts can vary. As a general rule, expect to pay anywhere from $150.00 to $500.00 dollars per person as a deposit, depending on the length of your cruise..
• A lower deposit is required for a shorter cruise, a larger one for a longer cruise.
• Keep in mind that your deposit may also be higher if you decide to cruise over a holiday time frame.

As a general rule, yes, infants are charged the full passenger (adult or child) fare when traveling. However, rules and restrictions regarding young children vary by cruise line, and some cruise lines may offer special reduced infant fares.

Coverage varies by cruise line and tour operator.

• Check terms and conditions to see if you can purchase optional protection.

A Guarantee refers to the cruise line's promise that the passenger will sail on a stated voyage in a specified price category or type of cabin, at an agreed rate no higher than would ordinarily apply for that voyage, which MAY result in an improvement of accommodation at no additional cost.

When you book your cruise reservation you have two options:

• Cabin assigned at time of booking:
  • Your cabin is assigned at the time of booking. The benefit is that you know your cabin number and exactly where you are going to be on the ship.
  • If you are traveling with friends or relatives who are staying in another cabin this works well because you can have cabins assigned next to each other.
• Wait and have your Cabin Assigned Later:
  • When you have your cabin assigned at a later point in time this is called a Guarantee, because you are guaranteed a cabin in the category** you have purchased (or higher). It is just that the exact cabin has not been assigned yet.
  • The benefit of going with a guarantee cabin is that you may be able to save a little money, and there is always the possibility of being moved up to a nicer cabin.
  • If you do not need to have your cabin located next to another cabin this may work well for you.

**Cabins are divided into different categories, one category for Penthouse Suites, one for Balconies, one for Ocean views, one for Inside Cabins... etc.

To expedite the cancellation procedure and process a possible refund, all cancellation requests should be made over the phone by contacting one of our customer care representatives. An e-mail should not be used to request a cancellation as this will further delay the cancellation process.

• Customer care representatives are available 24 hours a day, 7 days a week.
• All cancellations are subject to penalty imposed by the cruise line.
• The penalty varies by cruise line and is usually dependant on the sailing date and the date of cancellation.

Yes! For reservations and booking information on "Cruises-To-Nowhere" cruise packages, please contact one of our Cruise Experts.

• "Cruises-to-Nowhere" sailings depart from one port, sail to sea, have no other port of call, and return to the same port they departed from. Departing ports vary by season. A typical cruise to nowhere is around two days in length.
• To locate cruise-to-nowhere itineraries online, try searching for cruises less than three days long.
• Accommodations will include all the pleasures of a normal cruise such as entertainment, spa, casino and more.
• Gratuities are mandatory.
• For complete details and availability, please contact our Cruise Experts (currently not offered on-line).

Lifestyle Categories:

• Contemporary - Look forward to a clean, comfortable, quality cruise experience aboard a "contemporary" ship. As non-stop, onboard activities are planned with a wide range of passengers in mind, these ships are ideal for almost any age group with varying interests. Ships range from smaller, classic vessels to brand-new mega-liners. But no matter the size of the ship, surroundings are comfortable and service is friendly.
• Premium - Attentive service, fine food, and elegant furnishings are the foundation of a "premium" ship. These vessels are imaginatively decorated, cuisine is innovative and fresh, and nightlife options are varied and exciting. Caring ship personnel always strive to make guests feel special.
• Luxury - Expect nothing but the best from a ship in this high-end category. Incredible attention to detail, unsurpassed personal service, exquisite food, and quality entertainment all converge to create a truly memorable cruise experience. The decor aboard these ships is best described as country-club casual, passenger space ratios are high, and one-of-a-kind itineraries tend toward more exotic locales.

Yes! See below for a list of common cruise terminology/ vocabulary.

• ACCOMMODATION - The passenger's room, stateroom, or personal accommodation.
• ADD ON - A supplementary charge added to the cruise fare, usually applied to correlated airfare and / or post cruise land tours.
• AFT - Near, toward, or in the rear (stern) of the ship.
• AIR/SEA - A package consisting of the two forms of travel (i.e. air, to and from the port of embarkation, as well as the cruise itself).
• BAGGAGE ALLOWANCE - The amount of baggage, generally consisting of the passenger's personal effects, carried by the cruise line free of charge.
• BOOKING - A telephone request made to secure an option on a cabin.
• CABIN - The passenger's room, stateroom, or personal accommodation.
• CABIN SHARE - Acceptance by some lines of a single booking at the cost-saving double occupancy rate, with the understanding that the client is willing to share use of the cabin with a stranger of the same sex.
• CATEGORY - A price gradient of similar cabins from the most expensive to the least expensive, or vice versa.
• CLASS - Extinct on most cruises. On some trans-ocean voyages, denotes an overall level of ambiance and cost, such as "First Class," "Tourist Class" or "Transatlantic Class." Cruises are generally termed: One-class service.
• CRUISE FARE - The actual cost of the cruise excluding all extras such as taxes, port charges, airfare, gratuities, and the like.
• DEBARKATION - Exiting from the ship.
• DECK CHAIR - Open deck chaise lounge which is generally provided on a complimentary basis.
• DECK PLAN - An overhead diagram illustrating cabin and public room locations in relation to each other.
• DEPOSIT(s) - A partial payment of the cruise fare required at the time of booking to secure the cabin being reserved.
• EMBARKATION - Entering or boarding the ship.
• FINAL PAYMENT - Payment of the full cruise fare plus any necessary or agreed extras, such as taxes, air add on, preparatory to issuance of correlated travel documents.
• FIRST SITTING - The earlier of two meal times in the ship's dining room. Usually around 6:30pm.
• FORWARD - Toward the fore or bow (front) of the ship.
• GRATUITIES - The passenger's personal expression of thanks (tips) to the ship's service personnel for services received.
• GUARANTEE - The cruise line's promise that the passenger will sail on a stated voyage in a specified price category or type of cabin, at an agreed rate no higher than would ordinarily apply for that voyage, which MAY result in an improvement of accommodation at no additional cost.
• INSIDE - A cabin having no windows or portholes to offer a view of the sea or of the river.
• LOWER BED - A single bed placed at the conventional height from the floor.
• MIDSHIPS - In or toward the middle of the ship; the longitudinal center portion of the ship.
• OPEN SITTING - Free access to unoccupied tables in the ship's dining room, as opposed to specific table assignments.
• OUTSIDE - A cabin having window(s) or porthole(s) offering a view of the sea or of the river.
• PETS - Any ordinary domesticated bird or animal. None are carried aboard cruise voyages.
• PORT - The left side of the ship when facing forward.
• PORT CHARGE - An assessment, which also includes port taxes, collected by the line and paid to a local government authority.
• PORTHOLES - Circular "windows" in the side of the ship's hull or superstructure.
• PORT TAX - A charge levied by local government authority to be paid by the passenger. In some air/sea packages, port taxes are included in the final price.
• QUAD RATE - An economical per person rate available to individuals for quadruple occupancy on a guarantee share basis.
• ROOM - The passenger's room, stateroom, or personal accommodation.
• SAILING TIME - The actual hour at which the ship is scheduled to clear the dock and sail.
• SECOND SITTING - The later of two meal times in the ship's dining room.
• SHORE EXCURSIONS - Off-the-ship tours at ports of call for which an extra charge is usually applied.
• SINGLE OCCUPANCY - Sole occupancy of a cabin which is designed to accommodate two or more passengers, in which instance a premium is ordinarily charged.
• STARBOARD - The right side of the ship facing forward.
• STATEROOM - The passenger's room, stateroom, or personal accommodation.
• STOPOVER - Leaving the ship at a port of call and rejoining it at a subsequent port of call or upon the ship's return to the earlier port of call.
• TENDER - A smaller vessel, sometimes the ship's lifeboat, used to move passengers to and from the ship and shore when the ship is at anchor.
• TBA - To be assigned.
• TRANSFERS - Conveyances between the ship and other modes, such as airports, hotels, or departure points for shore excursions.
• TRIPLE RATE - An economical per person rate available to individuals for triple occupancy on a guarantee share fare basis.
• UPPER BED - A single size bed higher from the floor than usual (similar to a bunk bed) often recessed into the ceiling or wall by day.
• WAIT LIST - Not a guarantee, but the cruise line's endeavor to obtain accommodation for passengers on a first-come-first-served basis when all cabins are presently either sold, under deposit, or under option.

The best cabin location is really a matter of personal preference.

• Some travelers prefer an ocean view cabin on a high deck, while others prefer an inside cabin, or a cabin in the middle of the ship where they are less likely to feel the ships movement.
• Whichever cabin you decide upon, remember that none of the cabins are located under the ships water level, and they are all equipped with modern conveniences.
• Consult one of our Cruise Experts to help you find the perfect fit.

It depends on the airport you fly into and the cruise port you are sailing out of. Listed below are some of the most popular ports. For more information on an airport or cruise port not listed you may contact one of our Cruise Experts.

• Florida - same for all cruise lengths sailing from Miami or Fort Lauderdale.

  Arriving:

  • Flights into Miami: Latest you want to arrive is 12 noon or earlier.
  • Flights into Fort Lauderdale: Latest you want arrive is 12 noon or earlier.

  Departing:
  Ship returning to Miami

  • Flights out of Miami: Earliest you can fly out is 1pm or later.
  • Flights out of Fort Lauderdale: Earliest you can fly out is 2pm or later.

  Ship returning to Ft. Lauderdale

  • Flights out of Fort Lauderdale: Earliest you can fly out is 1pm or later.
  • Flights out of Miami: Earliest you can fly out is 2pm or later.

• Alaska
  North Bound:

  Departing:

  • Flights into Vancouver: Latest you want to arrive is 1pm or earlier.
  • Flights into Seattle: Latest you want to arrive is 11am or earlier.

  Returning:
  Ship returning to Anchorage

  • Flights out of Anchorage: Earliest you can fly out is 1pm or later.

  South Bound:

  Arriving:

  • Flights into Anchorage: Latest you want to arrive is 2pm or earlier.

  Departing:
  Ship returning to Vancouver

  • Flights out of Vancouver: Earliest you can fly out is 12 noon or later.
  • Flights out of Seattle: Earliest you can fly out is 3:30pm or later.

• Mexico
  7-Day sailings out of Long Beach Cruise Terminal

  Arriving:

  • Flight into Los Angeles: Latest you wan to arrive is 1pm or earlier.

  Departing:
  Ship returning to Long Beach

  • Flights out of Los Angeles: Earliest you can fly out is 1pm or later.

  3-Day Sailings

  Arriving:

  • Flights into Los Angeles: Latest you want to arrive is 2pm or earlier.

  Departing:

  • Flights out of Los Angeles: Earliest you can fly out is 1pm or later.
• Southern Caribbean
  Sailing out of San Juan

  Arriving:

  • Flights into San Juan, Puerto Rico: Latest you want to arrive is 7pm or earlier.

  Departing:

  • Flight out of San Juan, Puerto Rico: Earliest you can fly out is 12 noon or later.